How do you become someone people want to say “yes” to? Hint: You don’t have to be pushy to be influential. But confidence in who you are is key. In this workshop, Professor Zoe Chance, who teaches the most popular class at the Yale School of Management, will illuminate the skills and strategies necessary to improve your natural ability to persuade. Our perceptions about influence tend to make us tentative — but exploring the psychology, behavioral science, and nature of charisma offers insights useful even for the most shy among us.