Presented by American Hospital Association: Deliver Care Anywhere
The rapid rise of retail health presents traditional provider organizations with many challenges as they shift beyond a facility-based care model to one more closely aligned with patient expectations for convenience, affordability, and a personalized, consumer-oriented journey. It also introduces vast opportunities to leverage emerging technologies and care models to improve patient experience and outcomes—whether in a hospital, clinic, at home or online. How is consumer-driven care redefining the health landscape? What can traditional care providers learn from the successes—and failures—of the top healthcare retailers? And how are health systems pairing their expertise in care delivery with consumer-oriented practices to emerge as leaders in the post-pandemic health care market?