Ben Waber is a senior researcher at Harvard Business School and a visiting scientist at the MIT Media Lab. He is also the president and CEO of Sociometric Solutions, a management consulting firm that uses social-sensing technology to understand and improve organizations. He received his Ph.D. from MIT for his work with Alex “Sandy” Pentland in the Human Dynamics group at the Media Lab. Waber’s work has been featured in major media outlets such as Wired, The Economist, and NPR. He has consulted for industry leaders such as LG, McKinsey & Company, and Gartner on technology trends, social networks, and organizational design.